Job Description

YOU MUST:

• Be obsessed with cleanliness and spot the tiniest speck of dust
• Be proactive and notice what needs to be cleaned before anyone tells you
• Have an eye for detail and take pride in your work
• Be consistent, punctual, and reliable every day
• Be open to feedback and always look to improve
• Be physically fit and prepared for a fast-paced, hands-on role
• Understand hygiene and cleanliness as essential to guest experience
• Be cheerful, humble, and courteous when interacting with guests
• Be open to rotational shifts and weekly offs
• Thrive in a team-first environment with high collaboration
• Be willing to relocate to different Zostel properties as per requirement

YOU WILL:

• Report to the Property Manager
• Be a vital member of the Zostel Operations team, ensuring high cleanliness standards
• Take responsibility for cleaning guest rooms, bathrooms, common areas, and back-of-house spaces
• Regularly check and restock room and bathroom supplies
• Ensure laundry operations (bed linens, towels, etc.) are timely and spotless
• Maintain proper inventory of housekeeping supplies and report shortages
• Follow checklists for daily, weekly, and deep-cleaning tasks
• Help with guest requests related to room cleanliness, linen replacement, etc.
• Work closely with front desk and kitchen staff for timely turnovers
• Comply with all hygiene and safety protocols as per Zostel SOPs

YOU ARE:

• Experienced in housekeeping, preferably in hostels, hotels, or hospitality setups
• A team player with a strong work ethic and attention to detail
• Open to learning and adapting to the Zostel way of working
• Comfortable communicating in basic English or Hindi

Note: This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. Meals and stay will be provided for you at the property itself.